Frequently Asked Questions
My question isn't here, how can I contact you?

Please send an email to info@bhesports.com

How do I register for the competition?

If you are competing: Please ensure you purchase a ticket for the event on Ticketmaster. Then sign up for your brackets of choice, singles or doubles.

What should I bring to the event if I am competing?

The event is bring your own controller or keyboard. There will be PCs setup for competitors to play on at the event. We may have some loaner equipment but that will be very limited. We support all standard controllers and all standard keyboards.

Can I book my hotel stay after October 28, 2025?

Yes, however you'll be subject to the normal rates of the hotel due to our room block timeframe being closed on Novemeber 9th.

Will there be reveals at the event?

Yes! Don't miss them!

Do I get the BCX 2025 Swag with the general expo pass?

No, however, we encourage you to visit our on-site merchandise store to pick up your favorite Brawlhalla merch, including a limited amount of swag bags!

Is there an age restriction for this event?

No, however, all individuals under the age of 16 must be accompanied by a Parent/ Guardian. Individuals looking to compete must be at least 13 years of age.

Can I purchase spectator passes at the door?

Yes, however, keep in mind tickets purchased at the door are subject to price and availability changes so we encourage you to grab your tickets online.

When does tournament registration cut off?

Tournament registration will close on Monday November 10th.

Do I need to purchase a pass on Ticketmaster if I've signed up on Challengermode?

Yes, competitors must purchase a competitor pass on Ticketmaster to be allowed into the venue.

What is the security like at the event?

Event security includes uniformed police officers, security checkpoints with scanners, and bag checks. Attendees are not allowed to bring backpacks, large purses, duffle bags, or luggage. Only clear bags smaller than 12" x 12" x 6" are permitted. Bags for medical necessities require staff approval.

Will there be a clear bag policy?

Yes. Only clear bags smaller than 12" x 12" x 6" are permitted. Bags for medical necessities require staff approval.

Is there a list of prohibited items?

Yes, there is a list of prohibited items. You can view the list with the following link: gatewaycenterarena.com/frequently-asked-questions

I want to take photos, are there any rules and regulations?

Professional photography inside the venue is only allowed for those with a press pass.

How do I get my MetaDev Card?

The Meta Dev Cards will be given to you at badge pickup at the entry point as part of your pickup process.

Please note this is your responsibility to ensure you get your Meta Dev Card when you pickup your badge, Disclaimer: Any effort to try and resale or negotiate any deals onsite at the venue is NOT ALLOWED. Failure to follow these guidelines will result in dismissal from the event for the duration.

Are there shuttles from the hotel to venue?

No, attendees are responsible for their own transportation to and from any hotels or airport.